Working Hours (MON-SAT) 10:30 AM - 09:30 PM

Privacy & Policy

Effective date: October 3, 2023

Welcome to GoFix India. Your privacy is paramount to us. This Privacy Policy provides comprehensive details about how we handle your personal data when you interact with our website and services.

Information We Collect

Personal Information:

When you engage with our services, such as requesting a repair, signing up for our newsletter, or contacting us, we may collect:

  • Name: To address and serve you personally.
  • Email Address: To send order confirmations, updates, and promotional offers.
  • Phone Number: For service updates and direct communication.
  • Postal Address: To facilitate our repair and delivery services.
Usage Information:

As you navigate our website, we automatically gather data about your interactions, which includes:

  • IP Address: To identify and log your access.
  • Browser Type & Operating System: To optimize our website for your browsing experience.
  • Referring URLs: To understand how you found our website.
  • Cookies: These small files enhance your browsing experience by remembering your preferences and analyzing traffic. You can adjust your browser settings to decline cookies, but this might affect your site experience.

How We Use Your Information

  • Service Provision: Your personal data facilitates the services you seek, such as scheduling repairs or sending service-related notifications.
  • Communication: We utilize your contact details to dispatch service updates, newsletters, and promotional content. You can opt out of marketing communications anytime.
  • Analytics: By analyzing user data, we continually refine our website, ensuring an enhanced user experience.

Disclosure of Your Information

We uphold a strict policy of not selling, trading, or transferring your personal data to unrelated third parties without prior notification. However, we might share data with trusted partners aiding us in website operation, business conduct, or service provision. Such entities are bound to maintain the confidentiality of your information.

Data Security

At GoFix, we employ a combination of technological and operational safeguards to shield your personal data from unauthorized access, alteration, or disclosure. However, no online transmission or storage system can guarantee absolute security. Please exercise caution when sharing personal data online.

Your Choices

You reserve the right to access, modify, or delete your personal data stored with us. Additionally, you can opt out of our marketing communications. For any of these requests or inquiries about your data, reach out to us at support@gofix.co.in.

Third-Party Links

Occasionally, our website might feature links to external sites or services. These third-party sites have independent privacy policies, and we bear no responsibility for their content or actions.

Children's Privacy

GoFix's services are not tailored for individuals below 18. We don't intentionally gather data from children. If you suspect a child has shared personal information with us, please notify us for its removal.

Changes to This Policy

We might periodically refine our Privacy Policy. Any modifications will be displayed here, with the effective date duly updated.

Contact Us

For any queries or feedback regarding this Privacy Policy, please contact us at support@gofix.co.in.